Version: 1.0
Last Updated: 1 September 2025
This Privacy Policy explains how Turka Diana – Entrepreneur Individuel (“we”, “us”, “our”) collects, uses, discloses, and protects personal data when you visit https://dianadesign.store, purchase digital services, or use our consulting services.
By using our Website or services, you agree to this Policy. If you do not agree, please do not use the Website.
1. Who We Are (Controller)
Controller: Turka Diana – Entrepreneur Individuel
SIREN: 100 036 953
SIRET: 10003695300014
APE/NAF: 6202A – Conseil en systèmes et logiciels informatiques
Registered Address: 61 RUE Cazade, 40100, Dax, France
Contact (privacy): info@dianadesign.store
Phone: +48732108306
Website: https://dianadesign.store
For EU/EEA visitors, we comply with the General Data Protection Regulation (GDPR).
2. Scope
This Policy covers personal data processed when you:
- Browse or interact with our Website
- Purchase services
- Communicate with us
- Receive marketing communications (where permitted)
3. What Personal Data We Collect
- Identity & Contact: name, email, company, billing address, country/region
- Order & Payment: order ID, payment status, refunds (no full card details stored)
- Service Delivery: project requirements, documentation, communications
- Communications: emails, support messages, feedback
- Device & Usage: IP address, browser, pages viewed, timestamps
- Cookies: see Cookie Policy
- Marketing Preferences: opt-in / opt-out status
4. Sources
We collect personal data from:
- You (via forms, checkout, or communication)
- Automated technologies (cookies, logs)
- Payment service providers (transaction confirmation and fraud prevention)
5. Purposes & Legal Bases (GDPR)
We process personal data for the following purposes and legal bases:
- Provide services: Contract (Art. 6(1)(b)); Legitimate interests
- Payments & refunds: Contract; Legal obligation
- Support & communication: Contract; Legitimate interests
- Fraud & security: Legitimate interests
- Analytics & improvement: Legitimate interests; Consent for non-essential cookies
- Marketing: Consent or legitimate interest (where permitted)
Consent may be withdrawn at any time.
6. Payments (via PSPs)
Payments are processed by one or more payment service providers (PSPs).
We receive transaction status confirmations but do not store full card numbers or CVVs.
7. Sharing of Personal Data
We may share personal data with:
- Payment service providers
- Hosting and IT service providers
- Analytics and email service providers (where consent applies)
- Professional advisers or public authorities (when legally required)
All recipients are required to protect personal data appropriately.
8. International Transfers
If personal data is transferred outside the EU/EEA, appropriate safeguards such as Standard Contractual Clauses (SCCs) are applied.
9. Retention
- Service and communication data: retained as long as necessary
- Transaction and invoicing data: retained up to 7 years
- Analytics data: anonymised or retained for the shortest feasible period
10. Security
We apply appropriate technical and organisational measures, including:
- Encryption in transit
- Restricted access controls
- Regular system updates
While no system is completely secure, we strive to protect your data.
11. Your Rights (EU/EEA)
You have the right to:
- Access your data
- Rectify inaccuracies
- Request erasure
- Restrict or object to processing
- Request data portability
- Withdraw consent
To exercise your rights, contact info@dianadesign.store.
We respond within 30 days.
12. Children
Our services are not directed to children under 16.
If a child’s data has been provided, contact us for deletion.
13. Cookies
We use cookies to ensure functionality and improve performance.
Non-essential cookies are used only with consent.
See our Cookie Policy for details.
14. Automated Decision-Making
We do not carry out automated decision-making with legal or significant effects.
Basic fraud checks may be performed by payment providers with human oversight.
15. Changes to This Policy
We may update this Policy periodically.
The latest version is available at:
https://dianadesign.store/privacy
16. Contact
Turka Diana – Entrepreneur Individuel
61 RUE Cazade, 40100, Dax, France
Email (privacy): info@dianadesign.store
Phone: +48732108306
Website: https://dianadesign.store
Effective Date: 1 September 2025